Frequently Asked Questions

  • We do not bill insurance directly.

    All payments are due upfront to Resilience Therapeutic Massage & Bodywork in Huntersville, NC.

    However, we offer options to support reimbursement when applicable, including HSA and FSA payments and out-of-network insurance reimbursement.

    We can provide a detailed superbill for you to submit to your insurance company. Coverage varies by plan, so we recommend checking directly with your provider.

  • You cannot book incorrectly. If your needs would be better supported by a different service or practitioner, we will adjust your session or guide you appropriately. Services and practitioners are clearly matched during booking to help ensure the best fit, especially for nervous system, post-surgical, or athletic-focused care.

  • Massage typically focuses on muscles, relaxation, and general tension relief.

    Bodywork takes a broader, integrative approach. It considers how the body moves, compensates, and responds as a system, often incorporating assessment, targeted techniques, and nervous-system-aware input to support function, recovery, and long-term resilience.

    At Resilience, some sessions feel more like a therapeutic massage, while others are more corrective or integrative. The approach is always guided by your goals and the practitioner’s scope of practice.

  • Yes.

    Our care is trauma-informed and guided by consent, pacing, and nervous-system awareness. We regularly work with clients navigating post-surgical recovery, medical trauma, and stress-related nervous system patterns, and sessions are always tailored to support safety and comfort.

  • Resilience Therapeutic Massage & Bodywork is conveniently located in Huntersville off Interstate 77, on Northcross Drive and Sam Furr Road/Hwy 73. We are also only 20 minutes from Charlotte, and 15 minutes from Mooresville and Cornelius.